Your Privacy Is Our Responsibility
Your personal information is stored with the highest level of security on the ih77 platform. What data we collect, how we use it, and what your rights are — all of it is clearly explained here.
Introduction & Applicability
ih77 ("we", "us", or "platform") operates a safe and reliable online gaming service for users in Bangladesh. This privacy policy ("policy") describes what personal information we collect when you use the ih77 website, create an account, or use any of our services, how that information is processed, and what steps we take to protect your data.
By using this platform you agree to the terms of this policy. If you disagree with any part of this policy, please refrain from using our services. This policy is linked to ih77's Terms & Conditions and both documents should be read together.
Who This Policy Applies To
This privacy policy applies to all registered members of the ih77 platform, prospective users considering registration, and all individuals who visit our website. Only persons aged 21 or older may open an account on ih77.
What Information We Collect
ih77 collects only the information necessary to provide a safe service. We may collect the following categories of data:
Personal Identification Information
- Full name (in Bengali or English)
- Date of birth (for age verification)
- National ID number or passport number
- Home address
Contact Information
- Email address
- Mobile number (Bangladeshi number)
- bKash, Nagad, or Rocket account number (for payments)
Financial Information
- Deposit and withdrawal transaction history
- Bank account details (for bank transfers)
- Financial summary of gaming activity
Technical & Usage Information
- IP address and device identifier
- Browser type and operating system
- Website access times and session data
- Cookie and tracking data
Indirectly Collected Information
We automatically collect certain information to improve your gaming experience — such as which games you played, how long you played, what times you used the platform, and your preferred categories. This information is never used on its own to identify you.
Purpose of Data Use
ih77 uses your personal information for the following legitimate purposes. We never sell your data to third parties without your consent.
- Account Management: To create, verify, manage, and secure your account.
- Age Verification: To confirm that only persons aged 21 or older are using the platform.
- Financial Transactions: To process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
- Customer Support: To assist you with questions, complaints, or issues via 24/7 live chat and email.
- Responsible Gaming: To detect unusual gaming behaviour and provide you with support.
- Fraud Prevention: To operate security measures that prevent fraudulent activity and money laundering.
- Service Improvement: To enhance platform performance, game selection, and user experience.
- Legal Obligations: To comply with applicable laws and regulations and to supply required information to relevant authorities.
- Notifications & Communications: To send important updates, account-related notices, and relevant promotional information (based on your consent).
Data Sharing & Disclosure
ih77 does not sell or rent your personal information to third parties. However, data may be shared in specific circumstances:
Service Providers
With selected partners who assist with payment processing (bKash, Nagad, Rocket), technology maintenance, and customer support — only the data necessary, under strict confidentiality agreements.
Legal Authorities
Where we are required to disclose information to government or regulatory bodies under a court order, legal investigation, or applicable regulations, we will do so.
Security Purposes
Data may be shared with security agencies where necessary to prevent and investigate fraud, money laundering, or any other illegal activity.
Business Transfer
If ih77's business is acquired or merged for any reason, user data may form part of the transferred assets. Users will be notified in advance in such a case.
Important Assurance
Outside of the circumstances listed above, we never share your personal information with any advertiser, data broker, or unrelated third party. All of our partners are bound by strict confidentiality agreements.
Cookies & Tracking Technologies
The ih77 website uses cookies and similar technologies to run smoothly and to improve your experience.
Essential Cookies
These cookies are essential for keeping your login session active, verifying security, and running the platform's core functions. Without them, the service will not work properly.
Performance Cookies
Used to analyse which parts of the website are used most, where issues are occurring, and to improve overall service quality.
Preference Cookies
Used to remember your language preference, display settings, and personalised experience. You can control these cookies from your browser settings.
Cookies can be disabled from your browser settings, though doing so may limit some website functionality. For detailed information on managing cookies, refer to your browser's help documentation.
Data Security Measures
ih77 has implemented industry-standard technical and administrative measures to protect your data:
- SSL Encryption (SSL/TLS): All data transmitted between your browser and our servers is sent through encrypted channels.
- Data Encryption: Sensitive data stored at rest, such as passwords and financial details, is protected with strong encryption algorithms.
- Two-Factor Authentication: An additional layer of security is applied when accessing your account.
- Restricted Access: Only authorised staff can access specific data, and only on a need-to-know basis.
- Regular Security Audits: Regular audits and penetration testing are conducted to identify system vulnerabilities.
- Secure Server Infrastructure: Data is stored in secure, modern data centres with continuous monitoring.
In the Event of a Security Breach
If a security breach occurs and affects your data, ih77 will notify you as quickly as possible and take necessary steps to minimise the damage. You should also use a strong password for your account and never share it with anyone.
Data Retention Period
ih77 retains your data for as long as necessary to fulfil the relevant purpose:
Active Account
All data is retained while your account is active and is used to provide the service.
After Account Closure
Records of financial transactions and identity verification information may be retained for a defined period after account closure due to legal obligations.
Inactive Account
For accounts that have been inactive for an extended period, we may initiate a process to delete or minimise data after notifying you in advance.
Data Deletion Request
We can delete unnecessary data upon your request, though we may be required to retain data needed for legal reasons or resolution of an active dispute.
Your Rights
As a user of ih77, you have the following rights over your own personal data. Contact us to exercise these rights.
Right to Access
You can request to know what information we have collected about you and receive a copy of it.
Right to Rectification
If any of your information is incorrect or incomplete, you can request that it be corrected or updated.
Right to Erasure
In certain circumstances you can request that your personal data be deleted, though this may not be possible where legal obligations exist.
Right to Object to Processing
You can object to the use of your data for marketing communications or other specific purposes.
Right to Data Portability
In certain circumstances you can receive your data in a structured, commonly used format.
Right to Withdraw Consent
Where data processing relies on your consent, you may withdraw that consent at any time.
To exercise these rights, email us at:
We will verify your request and respond as quickly as possible.
Protection of Minors
For Those Under 21
ih77 provides services only to persons aged 21 or older. We do not knowingly collect data from minors. If it comes to our attention that a minor has used our platform, we will immediately close their account and delete the associated data. If you are aware that a minor is using our platform, please notify us at [email protected].
Policy Changes & Updates
ih77 reserves the right to update or amend this privacy policy when it sees fit. In the event of changes:
- For significant changes, we will send a notification to your registered email address.
- The date of the change will be displayed on this page and sufficient notice will be given before the new policy takes effect.
- Continued use of the platform after a change indicates that you have accepted the new policy.
- We keep an archive of previous versions, which can be viewed upon request.
The latest version of this policy will always be available at ih77.bar/privacy-policy. It is recommended to visit this page regularly.
Contact Us
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise any of your rights regarding your information, please contact us through any of the following channels:
Live Chat
Our support team is available 24 hours a day, 7 days a week via live chat. Assistance is available in both Bengali and English. Live chat is the most effective channel for immediate resolution.
Email Support
For detailed privacy-related requests or formal communication, please email us. We respond in both Bengali and English.
Please include the following when making a request:
- Your registered email address or account ID
- A description of the right you wish to exercise
- Any relevant documents or evidence (if applicable)
ih77 places the highest importance on your privacy. Our goal is to operate a transparent, secure, and trustworthy platform where you can enjoy gaming with confidence. For more information, please see our Terms & Conditions and Responsible Gaming pages.