Frequently Asked Questions
ih77 Q&A — Answers to all your
questions, right here
From withdrawals to VIP benefits — find clear and detailed answers to everything you want to know about the ih77 platform on this page.
Many players using ih77 have questions — how quickly can you withdraw money, what are the bonus conditions, how does VIP cashback work, or how do you keep your account secure. On this page we have put together 20 detailed Q&As covering four key topics. Every answer is written directly on the basis of ih77's actual policies. If you cannot find the answer to a question here, contact us via our 24/7 live chat or email.
How to Withdraw Money Withdrawal
After submitting a withdrawal request at ih77, the money usually arrives in your bKash, Nagad, or Rocket wallet within 10 to 45 minutes. The same timeframe applies to bank transfers, though the bank's own processing may occasionally take a little longer. If server load or verification is required, the time may increase slightly.
Minimum withdrawal amount: ৳1,000
No. At ih77, withdrawals can only be made to a bKash, Nagad, or Rocket wallet registered in your own name. This is a required rule to protect your account security and to prevent money laundering. Any request to send funds to another person's wallet will be automatically rejected. For bank transfers, the account holder's name must also match.
To receive the ih77 welcome bonus, you must wager 25 times the bonus amount — on the bonus only, not the deposit and bonus combined. For example, if you deposit ৳1,000 and receive a ৳1,000 bonus, you must place a total of ৳25,000 in bets before you can withdraw the bonus. Only after this condition is met will winnings from the bonus become eligible for withdrawal.
Wagering: bonus × 25 = total bets required
Yes. ih77's payment system runs 24 hours a day, seven days a week. You can submit a withdrawal request at any time — night or weekend. Funds via bKash, Nagad, and Rocket are delivered at normal speed even at night or on public holidays. However, some banks may have slight delays outside of office hours.
A "Pending" status means your request is being processed. It usually completes within 10–45 minutes. If more than 45 minutes have passed, first refresh your wallet app. If the issue persists, contact ih77 support via live chat and provide your transaction ID — the team will assist you promptly.
Cricket Betting Sports
If a match is left incomplete due to rain or another reason and an official "No Result" is declared, ih77 returns the full stake for that bet. If a result is determined via the Duckworth-Lewis-Stern method, the bet is settled based on that result. Contact the support team for specific rules.
Decimal odds represent the total return per unit staked, including the original bet. For example, if a team's odds are 2.50 and you bet ৳100, you would receive ৳250 (2.50 × 100) if you win. Your profit would be ৳150. The higher the odds, the lower the probability but the greater the potential payout — that is the core concept of decimal odds.
Yes. At ih77 you can bet on BPL, IPL, T20 World Cup, ICC tournaments, and various other international cricket matches. Popular contests like Bangladesh vs India offer a range of markets — match winner, top batter, over/under, and more. Log in to ih77 to see the full list of available events.
In an accumulator or "acca" bet, the odds of each selection are multiplied together. For example, if three events have odds of 2.0, 1.8, and 2.5 respectively, the combined odds would be 2.0 × 1.8 × 2.5 = 9.0. You receive the full payout only if all selections win; if any one loses, the entire stake is lost. Higher risk, higher potential return — that is the nature of an accumulator.
In-play betting means placing bets in real time while a match is in progress. By watching how the game unfolds — for example after a wicket falls or at the end of a powerplay — you can bet on new markets. Odds change every moment, so decisions need to be made quickly. Cricket live betting is available across various markets at ih77.
VIP Program Cashback & Rewards
VIP tier advancement at ih77 depends on your overall activity on the platform — regular betting, participation across different games, and consistent deposits and withdrawals. While specific turnover figures are not stated, the more active you are, the sooner you can move to the next tier. You can progress from Bronze all the way up to Platinum.
There are four VIP levels at ih77:
Bronze — weekly cashback up to 0.3%
Silver — weekly cashback up to 0.6%
Gold — weekly cashback up to 0.9%
Platinum — weekly cashback up to 1.2%
The cashback rate increases as you reach higher levels. Maximum cashback: 1.2% per week at Platinum
Bronze — weekly cashback up to 0.3%
Silver — weekly cashback up to 0.6%
Gold — weekly cashback up to 0.9%
Platinum — weekly cashback up to 1.2%
The cashback rate increases as you reach higher levels. Maximum cashback: 1.2% per week at Platinum
Each week, a cashback amount is calculated based on your total betting volume. The cashback is credited to your account at the rate set for your VIP level (for example, up to 0.9% at Gold level). It is credited at the end of each week and is generally eligible for withdrawal. Cashback applies to net losses only.
As you move up the VIP levels, the range of benefits grows. Higher-level members can generally expect a higher cashback rate, priority access to special promotions, faster withdrawal processing, and dedicated support. Platinum members may also have access to personalized offers and an account manager.
VIP levels are generally reviewed based on activity over a set evaluation period. If you are inactive for an extended time or your activity drops significantly, there is a possibility your level may decrease. For details about your current VIP status and the conditions that apply, ask ih77's live chat support directly.
Account Security Protection
Never share your OTP, bKash PIN, Nagad PIN, or Rocket PIN with anyone — even if they claim to be ih77 support. The real ih77 support team never asks for your PIN or OTP. If anyone requests this information, treat it as a fraud attempt and report it immediately to [email protected].
Fraudsters often create fake sites that imitate ih77's name and design. Always make sure the URL shows ih77.bar and that the HTTPS security indicator is visible in the address bar. Domains such as "ih77.com", "ih77-bd.com", or any other variation may be fake. If in doubt, go directly to your browser and type ih77.bar.
Yes. The ih77 platform uses SSL encryption, which keeps your login details, personal information, and payment data protected from third parties. Every transaction is handled through a secure channel. To learn about our privacy policy, visit the privacy policy page.
If you suspect your account has been compromised, take these steps immediately: first change your password; then notify ih77 via live chat or at [email protected]. If possible, request a temporary account lock. The support team will verify your identity and help you recover your account.
A strong password should contain at least 12 characters and combine uppercase and lowercase letters, numbers, and special symbols. Never use easy passwords like your date of birth, name, or "123456". It is also important not to use the same password you use for ih77 on any other site.
Still have questions?
Our support team is by your side seven days a week, 24 hours a day. Contact us via live chat in Bengali or English, or send an email — you will receive a reply as quickly as possible.